Management Best practices for coworkers, partners and customers

By Hélène Debaisieux on 27 May 2011 in Friday Session | Comments Off

By understanding the importance of  personal environment, you can improve interaction with coworkers, partners and customers. In only 3 steps, everyone can enhance mutual relationship and avoid impulsive emotions to control the interaction.

Alex Papanastassiou gave us universal best practices for human interaction and explained us the reasons of pain or frustration certain difficult relationship can create. The challenge of this question is to catch Human Being Psychology subtility: how to avoid frustration without denying the nature of  feelings? → Click to continue reading…

What’s a Friday Session @ Cleverwood?

By Olivier Beaujean on 21 September 2009 in Friday Session | 1 Comment

I don’t think we ever wrote a precise definition, but since the early days of Cleverwood when we were still drawing the first elements of the Dynamic Insourcing, we wanted to make sure that knowledge sharing, flexibility and collaborative way of working were going to be in the heart of our processes.

Friday Afternoon Sessions is definitely about knowledge sharing and collaboration.

The concept is that every consultant is welcome to share his knowledge or expertise during a short and informal session where interaction is the major keyword. We invite all members of the Consultants community plus a few externals who could be interested to discuss a given topic that must be linked to New (ways of using) Media. → Click to continue reading…